Date published: May 7, 2021

Deputy Head Housekeeper

Deputy Head Housekeeper

As the Deputy Head Housekeeper you will be responsible for assisting the Head Housekeeper with the smooth & efficient running of the department, ensuring that Company standards are upheld and the team is trained and motivated to consistently provide a high level of service to ensure maximum guest satisfaction.

What will I be doing as Deputy Head Housekeeper?

  • Assisting the Head Housekeeper to ensure operating standards are maintained and that we provide consistently high levels of cleanliness and service and maximum guest satisfaction.
  • Inspecting guest bedrooms and public areas throughout the hotel to ensure standards are met daily.
  • Communicating clearly and effectively with the Front Office and Maintenance teams
  • Compiling & adjusting staff rotas according to rooms sold and to control wages using Fourth.
  • To help control departmental expenses through efficient control of cleaning & guest supplies
  • Assisting with the management of periodic schedules of cleaning, stock taking , lost property procedures,
  • Monitoring VIP requirements & checking of their rooms
  • Assisting with departmental induction, coaching and training of the team.
  • Monitoring health and safety practices and procedures
  • Carrying out Duty Management shifts (if required)

As Deputy Head Housekeeper you will have:

  • Experience in a Housekeeping Supervisory role within a similar, quality hotel environment.
  • Excellent organisation skills and be able to work with and monitor systems and procedures ensuring attention to detail at all times
  • The ability to prioritise work and manage time
  • Good IT skills
  • Good understanding of all applicable health and safety legislation.
  • An excellent command of written and spoken English
  • Confidence and be approachable

Why work for us;

  • Smart uniform and free meals on duty
  • 28 days holiday including bank holidays
  • An additional paid day off for your birthday
  • Workplace Pension Scheme
  • 24/7 Employee Assistance Programme
  • Employee of the Month and Year Awards
  • Saroving Rewards for going the extra mile & delivering exceptional guest service
  • Employee appreciation events
  • Family & Friends Accommodation rates at all hotels in the group
  • Opportunities for training and development & recognising your potential

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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