Frequently Asked Questions
Check in is from 3pm. Early check in can be requested for a small fee but is not guaranteed.
Check out is until 11am. Late check out can be requested for a small fee but is not guaranteed.
In England, all covid restrictions have ended, you no longer need to take a test to visit us.
We have a number of initiatives we’ve implemented to keep hotel guests and staff safe. Learn about our StaySafe at Sarova programme.
The Brasserie At Sir Christopher Wren is open Monday to Thursday between 12pm and 10pm. Last food orders are 9.30pm.
On weekends, The Brasserie is open between 12.30pm and 10pm.
The Riverside Terrace is currently closed.
Breakfast is served daily between 7am and 11am.
Afternoon Tea is served daily between 12.30pm and 6pm.
Room service is available between 11am and 10pm, with sandwiches and soups available 24 hours.
Yes! You may enjoy Afternoon Tea at Sir Christopher Wren daily from 12.30pm to 6pm. Book your table here
Yes. Wren’s Club is part of the hotel and offers fitness facilities. Guests of Sir Christopher Wren Hotel enjoy free access to Wren’s Club gym facilities.
Both driving and parking are tricky in the ancient town of Royal Windsor, so you may find it easier to travel by public transport.
For more information on parking, or to book your space online, please read our parking advice.
If you are a blue badge holder, let us know at the time of booking and we will be happy to provide you with a complimentary car parking space. Alternatively we have offsite parking available just a short walk away with an overnight charge of £15.00 per car, per night. Parking spaces are available from 12pm on the start day, and must be vacated no later than 12pm on the last day. Please note it is essential that you call in advance to secure your spot. If you haven’t booked a parking space, we also recommend the car park at the Riverside Train Station, which is a couple of minutes walk away.
Pets are not allowed in the hotel, with the exception of service animals.
Flexible reservations must be cancelled or amended no later than 12pm, the day before your scheduled arrival date to avoid a penalty charge of the first nights rate.
Prepaid reservations require a 100% non-refundable deposit at the time of booking and cannot be amended or cancelled once the reservation is confirmed. Credit cards will be charged for the full amount of your stay within 24hrs after making your reservation. You must be able to show the credit card used for the deposit at check-in, otherwise, you must be able to provide an official form of photo I.D. or provide an alternative method of payment.
To amend or cancel a reservation, please contact the hotel on 01753 442400 as Terms and Conditions can vary.
All current vacancies are listed online on our Careers pages.
With a range of twin, double, queen and king beds, many of our rooms can accommodate a family of four. If you would like an extra bed or travel cot, please request this in extra bed in advance. Interconnecting rooms and Apartments are also available and can be reserved for families.
For more information, read our family policy.
Infants and Children aged up to 12, (maximum of 2 depending on the room type booked), are only charged a small supplement of £15.00 per day. Children aged 13 to 17 are charged a supplement of £40.00. Guests aged 18 and above are considered adults, sofa beds and extra beds are not supplied for adults, we recommend reserving an additional room when booking accommodation for more than two adults.
Yes. Sir Christopher Wren hosts many Christmas events every year, including Christmas Parties, Festive Lunches and Dinners, Christmas Afternoon Tea, Christmas Day Dinner, Boxing Day Dinner, and New Year’s Eve events. For more information on Christmas at the hotel, call us on 01753 442400.
No, the hotel does not have a loyalty programme, but offer a number of benefits for booking direct, including a free drink of your choice to enjoy during your stay.
Call our reception team as soon as possible to let us know. We will do our best to return any lost property as soon as possible.
We are unable to install lifts in all buildings due to their historic nature, but offer a free 24-hour porter service to help with your bags. If you would prefer a building with lift access, please request to stay in Windsor House. If you desire a ground floor room, please tell us in advance. Some bedrooms are equipped with walk-in showers and grab bars. Wheelchair users should contact us in advance on +44 1753 442400 to discuss specific needs.
You can read our full and detailed accessibility guide: here
Sarova Hotels has partnered with AccessAble to develop Accessibility Guides, offering comprehensive information for guests requiring accessibility assistance.
Yes. Menus detailing allergens are available on request. Please advise the waiting staff of any food allergies.
Wren’s Club is open daily between 5am and 9pm Monday to Friday, and between 7am and 7pm on weekends. Last entry is 45 minutes before closing.
