Frequently Asked Questions
Check in is from 3pm. Early check in can be requested for a small fee but is not guaranteed.
Check out is until 11am. Late check out can be requested for a small fee but is not guaranteed.
We have a number of initiatives we’ve implemented to keep hotel guests and staff safe. Learn about our StaySafe at Sarova programme.
At Sarova Hotels, we’re changing the way we host meetings and events to keep our staff, delegates and guests safe. Take a look at some of our initiatives on our Safe Meetings Policy.
Dining is currently only offered to resident guests of the hotel. The Brasserie is currently offering a limited menu. The Brasserie is open from 11am, and will close at 10pm as required by the Government, last orders are 9.30pm.
Unfortunately The Brasserie is not currently offering Afternoon Tea. We’ll bring it back soon!
Yes. Wren’s Club is part of the hotel and offers fitness facilities and a spa. Guests of Sir Christopher Wren Hotel enjoy free access to Wren’s Club spa facilities.
Both driving and parking are tricky in the ancient town of Royal Windsor, so you may find it easier to travel by public transport.
For more information on parking, or to book your space online, please read our parking advice.
If you are a blue badge holder, let us know at the time of booking and we will be happy to provide you with a complimentary car parking space. Alternatively we have offsite parking available just a short walk away with an overnight charge of £15.00 per car, per night. Please note it is essential that you call in advance to secure your spot. If you haven’t booked a parking space, we also recommend the car park at the Riverside Train Station, which is a couple of minutes walk away.
Pets are not allowed in the hotel, with the exception of service animals.
Flexible reservations must be cancelled or amended no later than 12pm, the day before your scheduled arrival date to avoid a penalty charge of the first nights rate.
Prepaid reservations require a 100% non-refundable deposit at the time of booking and cannot be amended or cancelled once the reservation is confirmed. Credit cards will be charged for the full amount of your stay within 24hrs after making your reservation. You must be able to show the credit card used for the deposit at check-in, otherwise you must be able to provide an official form of photo I.D. or provide an alternate method of payment.
To amend or cancel a reservation, please contact the hotel on 01753 442400 as Terms and Conditions can vary.
All current vacancies are listed online on our Careers pages.
With a range of twin, double, queen and king beds, many of our rooms can accommodate a family of four. If you would like an extra bed or travel cot, please request this in extra bed in advance. Interconnecting rooms and Apartments are also available and can be reserved for families.
Yes. Sir Christopher Wren hosts many Christmas events every year, including Christmas Parties, Festive Lunches and Dinners, Christmas Afternoon Tea, Christmas Day Dinner, Boxing Day Dinner, and New Year’s Eve events. For more information on Christmas at the hotel, call us on 01753 442400.
Yes. Sir Christopher Wren Hotel is part of the Sarova Hotels group which offers the Sarova Select Loyalty Programme. As a Sarova Select member you will receive 10% off our Best Available Rates, 5% off our Advanced Purchase Rate and many more rewards. Visit www.sarova.com/sarovaselect to find out more.
Call our reception team as soon as possible to let us know. We will do our best to return any lost property as soon as possible.
We are unable to install lifts in all buildings due to their historic nature, but offer a free 24-hour porter service to help with your bags. If you would prefer a building with lift access, please request to stay in Windsor House. If you desire a ground floor room, please tell us in advance. Some bedrooms are equipped with walk-in showers and grab bars. Wheelchair users should contact us in advance on +44 1753 442400 to discuss specific needs.
Yes. Menus detailing allergens are available on request. Please advise the waiting staff of any food allergies.