Went for a murder mystery evening with overnight stay. It was well organised, food was delicious. Room was lovely, clean and well equipped, couldn't fault anything really.

This was a nice hotel and located right next to the Castle and canal for the views, the only issue was the stairs to get to our room, as my wife struggles with going up & down stairs and there was no lifts there. The breakfast was good and especially as it goes until 11am, gives you bit of a lye-in if you want.

Good coverage The staff were friendly and helpful. Comfortable well appointed room Wonderful location by the river, just outside the centre of town so quieter. Good choices on the menu, served and presented well. Very high standard Great location overlooking the river, the staff were very friendly

I treated my niece for her 60th birthday, along with my 80th a couple of months ago . Our rooms were dark, small and noisy . Certainly not superior at over £200 . Bins were being dragged under our window from 7am Apparently my nieces bath water ran cold . My meal was terrible and I had to send it back so we ended up eating separately . Small, dark , overlooked, noisy Comfortable bed Ordered sirloin steaks medium rare , we had 2 thin overcooked steaks

Very helpful staff lovely warm clean room and great food

Lovely hotel, clean and comfortable room. The staff are very lovely and friendly

From the front of house staff to the bar and restaurant and the Spa everybody was excellent. The running of our sales meeting was great and the location of the hotel is fantastic. Will definitely use again and thanks for making our meeting go so well. First class in all areas My room was amazing with a lovely balcony overlooking the River Thames Such a lovely setting, so close to the castle and river. The selection at breakfast and lunch was very good with a great selection for vegetarians too.

I came with my aunt for my 60th and her 80th birthdays . I paid for 2 rooms, one was a superior double . We weren’t near each other and rooms were both small and dark, basic double overlooking another building . No way worth £219. I ran a bath and the hot water turned cold so I had a like warm bath. I requested a table in the brasserie for dinner when I booked 3 months previously . On arrival I was told it was not reserved and first come first serve. We got no birthday acknowledgement. My aunt had to send her meal back as it was awful , she was then eating alone as I had finished mine. Then last thing, I was woken at 7 am by the big metal bins being dragged under my window for 40 minutes and didn’t get back to sleep . Booked a superior double for £219 It was smaller than pictures online looked, very dark as overlooked another building so no light coming in . Hot water ran out filling up the bath. Bed was comfortable though Perfect location Sirloin steak ordered , medium rare, 2 thin overcooked bits arrived and sent back We had a free drink and had a glass of champagne which wee did t expect

Everything about our stay was great. From staff, to our room, restaurant service and food. Also, the location.

Lovely room, nice shower and bath!

Lovely, relaxed stay at TCW Hotel. A sunny few days helped make my stay even more relaxing and enjoyable. We have stayed at The Abbey, Malvern (another Savona Hotel) and standards were up to those very high levels at TCW Hotel too. Lovely Hotel.

Good visit though I would rate your 'Star' rating as a little less. Great location, ideal for all visitors. Rooms are 'OK,' furniture in number 47 was certainly very old. However bed very comfortable indeed Staff excellent and always helpful

Lovely 2 day break in Windsor - horse racing and sightseeing. Hotel is in a great location right by the Thames, train station and castle. The room was cosy with all the expected things, comfy bed, nice toiletries, kettle etc All the staff were welcoming, friendly and professional. Highly recommended