Reviews

Rated 4.5/5 based on reviews from all travellers.
"Excellent business hotel. Close to Thames River. Good for sightseeing with nearby parking areas."
4.5
Excellent
TrustYou

Good to know

Great reception
Friendly service
Good restaurant service
Room service is perfect


Great Overall RankingTop 10% in city Excellent Wellness HotelTop 1% in city

Location
94/100
1516 reviews
"Great location" Near city centre with great sightseeing and nearby restaurants.Good car access, but so-so parking.Parking should be cheaper.

Service
87/100
1787 reviews
"Fantastic service" Smooth booking process.Recreation staff is nice.Room service is perfect.Great concierge service.

Breakfast
85/100
1092 reviews
"Tasty breakfast"

WiFi
78/100
73 reviews
"Good internet service" Average wifi quality.

Cleanliness
74/100
587 reviews
"Clean" Clean hotel facilities.Bathroom needs cleaning.

Room
73/100
1957 reviews
"Great room" Rooms are OK size, but old and neglected with poor furniture.Shower was ok.Poor quality minibars and A/C.Mediocre sized, poorly cleaned bathrooms.

Amenities
56/100
579 reviews
"Ordinary amenities" Okay buildings and entrance area.Elevator in need of updating.Outdated facilities, not accessible for those with handicaps.Unspectacular architecture.

Value
53/100
344 reviews
"Fairly good value for money" Normally priced food.Fair breakfast prices.

verified-reviews
4/5Excellent accomodation
Reviewed on 30th April 2024
We stayed in the modern part of the hotel in a club room. We were initially offered a "traditional "room with views of the river. However, this was very tired and in need of an upgrade so we changed to the modern side with no view! Room was excellent. Breakfast very good. The evening meal was not so good - very ordinary. Fish and curry of the day were nothing special. The evening was also ruined but a hen party just having drinks in the restaurant - loud with lewd games.

5/5Great Hotel
Reviewed on 30th April 2024
Great hotel, in fabulous location with river view from the restaurant. Food was fabulous, as was the service in the restaurant, all staff were very attentive and polite. I would thoroughly recommend this hotel for a stay in Windsor. We had a room in the main building. Massive bed Great location right by the river We stayed two nights ebb and could NOT fault any of the food. Fabulous wine

5/5All aspects most enjoyable!
Reviewed on 29th April 2024
First visit to Windsor and from checking in to checking out all aspects of the stay was most enjoyable! The staff friendly, nothing is too much trouble. The breakfast and indeed the evening meal in the Brasserie with the spectacular view across the river was wonderful, relaxing and the food was delicious! Will definitely recommend to friends and family. Great, easy to access + free WiFi Good service wherever we went. Good value for money. Had everything we might require. Plenty of choice with the hot drinks, complimentary bottle of water. Love the nice bathroom products. Lovely views across the river, very relaxing watching the wildlife, and very close to The Castle, car park and train stations. The breakfast was wonderful! Had everything you could possibly want to set you up for a day of sightseeing!! The evening meal was delicious, hot & well presented, the atmosphere was comfortable and not rushed. Everywhere was very clean, both inside the room and outside. The bed linen and towels soft clean and well presented (no stains or wear & tear). Excellent service & very attentive.

5/5Excellent location
Reviewed on 29th April 2024
Everything as should be. Staff gave great service with a smile. No complaints.

5/5Comfortable luxury!
Reviewed on 29th April 2024
The room was beautiful & modern, the bed was very comfortable and it was so quiet! We were able to truly relax and enjoy our time in Windsor. It was a short walk to everything and so many great options for good & things to do. Lovely decor, great ecological choices Great location just by the Eton bridge The bartender was very nice & served us quickly

5/5Windsor Thames View
Reviewed on 29th April 2024
Great location. Nice warm and inviting room. Great breakfast and good staff.

5/5Lovely weekend away
Reviewed on 29th April 2024
Had a lovely birthday weekend at the hotel for hubby, welcome drinks for booking direct and a quiet room away from the hustle and bustle. Breakfast was really tasty and kudos for the pancake machine. Thank you!

5/5Maggie C.
Reviewed on 29th April 2024
Very comfortable hotel in perfect location with very helpful and friendly staff Staff very efficient and helpful Very comfortable and clean Perfect location for all activities Food excellent

4/5
Reviewed on 28th April 2024
Food was fantastic as always and also the service. We booked an apartment as we did last year, but we were on the top flight and disappointed that the room was not the same quality as on the ground floor from the previous year. Also, my mother is 87 and struggled with three flights of stairs, would’ve been good to have been warned of this as no alternative way of getting up and down Disappointed 106 is not the value that room 10 one is

5/5Very friendly, accomodating staff
Reviewed on 27th April 2024
The staff were very helpful and friendly, the room was lovely and the breakfast set me up for a great day in Windsor

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